Welcome to Shop Deck (referred to as “we,” “our,” or “us”). By accessing or using our website located at https://shopdeck.site (“Website”), you agree to be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of the Website, services, and purchases made through ShopDeck.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the Website or use any services.
1. Acceptance of Terms
By using this Website, you confirm that you are at least the age of majority in your state or province of residence. You agree to abide by all applicable laws and these Terms. Your continued use of the Website indicates your acceptance of any changes made to the Terms.
2. About ShopDeck
ShopDeck is an online shopping platform providing a wide range of products across categories like electronics, clothing, accessories, home goods, and more. Our goal is to offer a seamless, convenient, and secure online shopping experience to customers across India and beyond.
3. User Accounts
To access certain features or place orders, you may be required to create an account. When creating an account, you agree to:
- Provide accurate and complete information.
- Maintain the security of your login credentials.
- Notify us immediately of any unauthorized use of your account.
- Be responsible for all activities that occur under your account.
We reserve the right to suspend or terminate your account at our sole discretion if any information provided is false, misleading, or violates these Terms.
4. Product Information
We strive to provide accurate product descriptions, images, pricing, and availability. However, we do not warrant that all information on the Website is accurate, complete, or current.
All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated. Product images are for illustrative purposes and may differ slightly from the actual product.
5. Orders and Payments
a. Placing Orders
By placing an order, you are offering to purchase a product on and subject to these Terms. All orders are subject to availability and confirmation of the order price.
We reserve the right to cancel any order for any reason, including:
- Product unavailability
- Errors in pricing or product details
- Fraudulent or suspicious activity
b. Payment
We accept a variety of secure payment methods including credit/debit cards, UPI, net banking, wallets, and cash on delivery (where available).
You agree to provide current, complete, and accurate payment information. All transactions are encrypted using secure socket layer (SSL) technology.
6. Shipping and Delivery
We aim to dispatch orders within 1–3 business days. Delivery times may vary based on your location, shipping method, and external factors.
- Standard delivery: 3–7 business days
- Express delivery: 1–3 business days (where available)
Delays may occur during festivals, holidays, or unforeseen events. We are not responsible for delays caused by courier partners or force majeure events.
Shipping charges, if any, will be clearly mentioned during checkout.
7. Returns and Refunds
Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a return or exchange policy under the following conditions:
a. Eligibility for Returns
- Return requests must be made within 7 days of delivery.
- Products must be unused, in original packaging, and with all tags intact.
- Items such as personal care, innerwear, or perishable goods are non-returnable unless defective.
b. Refund Process
Once the returned item is received and inspected, we will notify you of the status of your refund. Refunds will be processed to the original payment method within 5–10 business days.
c. Exchange
In case of defective or wrong items, we offer free replacement. Contact our support team to initiate an exchange.
8. Cancellations
Orders can be canceled before dispatch. Once the order is shipped, cancellation is not possible. In such cases, you may request a return after receiving the product.
We reserve the right to cancel orders at our discretion. You will be notified and refunded in such cases.
9. Prohibited Uses
You may not use the Website or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in any unlawful acts.
- To violate international, federal, or local regulations.
- To infringe upon our intellectual property or the intellectual property of others.
- To upload or transmit viruses, malware, or any other type of malicious code.
We reserve the right to terminate your use of the service for violating any of the prohibited uses.
10. Intellectual Property
All content on this Website, including text, images, graphics, logos, and software, is the property of ShopDeck or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website or its content without express written permission from us.
11. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for any third-party content or websites.
You access third-party sites at your own risk, and we recommend reviewing their respective terms and policies.
12. Disclaimer of Warranties
The Website and all products and services are provided “as is” and “as available” without any warranty or condition, express or implied. We do not guarantee that the Website will be error-free, secure, or uninterrupted.
To the fullest extent permitted by law, we disclaim all warranties, including:
- Implied warranties of merchantability or fitness for a particular purpose
- Accuracy or reliability of any information
- Compatibility with your devices or systems
13. Limitation of Liability
In no case shall ShopDeck, its directors, employees, affiliates, agents, or service providers be liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use of the Website or services
- Product defects, delays, or non-delivery
- Unauthorized access or alteration of your transmissions
- Errors or omissions in content
Our total liability in any circumstance shall not exceed the amount paid by you for the product or service in question.
14. Indemnification
You agree to indemnify, defend, and hold harmless ShopDeck and its affiliates from any claim, demand, or damage, including reasonable legal fees, arising out of:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your use or misuse of the Website
15. Privacy Policy
Your use of the Website is also governed by our Privacy Policy. Please refer to the Privacy Policy to understand how we collect, use, and protect your personal information.
16. Modifications to the Terms
We reserve the right to update or change these Terms at any time without prior notice. Changes will be posted on this page with the “Effective Date” at the top. Continued use of the Website after any modifications constitutes acceptance of those changes.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts of [Your City/State].